Returns

At Furninest, customer satisfaction is our priority. If you’re not entirely satisfied with your purchase, we’re here to help.

• You can request a return within 14 days of receiving your order.
• The item must be unused, in its original packaging, and in the same condition as you received it.
• The return shipping cost is the responsibility of the customer unless the product arrived damaged or incorrect.

To initiate a return, please email us at furninestnl@gmail.com with your order number and reason for return. We’ll respond with instructions within 1-2 business days.

📦 Damaged or Defective Items

If you receive a product that is damaged, defective, or not what you ordered, please contact us immediately.

• Email us at furninestnl@gmail.com with a photo of the damaged item and your order number.
• Upon verification, we will either refund your payment or send a replacement at no extra cost.

💳 Refunds

• Once your return is received and inspected, we will notify you of the status of the refund.
• Approved refunds will be processed to your original payment method within 5 business days.
• Please note: Shipping fees (if any) are non-refundable.

📬 Contact Us

For questions about returns or refunds, don’t hesitate to contact us:
📧 Email: furninestnl@gmail.com